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Know When I Go
Data Protection Overview - Know When I Go

Data Protection

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How We Protect Your Data

Your end-of-life information is deeply personal. Here's exactly how we keep it safe, from the moment you enter it to how it's stored and backed up.

Your Data's Journey

You
Enter your data
Encrypted in transit
Stored on AWS servers
Isolated via RLS
Daily encrypted backups

Protections at Every Stage

Encryption

  • In transit: TLS 1.2+ protects data as it travels
  • At rest: AES-256 encryption (bank-grade)
  • Passwords: Bcrypt hashing with secure salting

Access Controls

  • Secure password requirements enforced
  • Automatic session timeouts
  • Protection against brute-force attacks
  • HTTP-only secure cookies

Monitoring

  • 24/7 infrastructure monitoring
  • Regular security audits
  • SOC 2 Type II certified platform
  • Penetration testing

Isolation

  • Row Level Security (RLS) enforced
  • Your data is completely separated
  • No accidental data leakage possible
  • Database-level access controls

Backups

  • Daily encrypted backups
  • Point-in-time recovery available
  • Geographically distributed storage
  • Disaster recovery procedures

Zero Admin Access

  • Staff cannot view your content
  • No third-party data sharing
  • Your data belongs to you alone
  • Full deletion available anytime

Who Can Access Your Data?

You
Only you
Not staff
Not third parties

We've designed Know When I Go so that even our own team cannot access your personal information. Your data is encrypted, isolated, and accessible only to you.

Want to know more about our security commitments and certifications?

View our Trust & Security page